ONLINE TERMS AND CONDITIONS


These Terms and Conditions must be read together with the Sovenga Wines Privacy Policy and all other applicable policies and agreements.


1. ORDER PREPARATION AND SHIPPING

1.1 Orders may take up to 2–3 business days for preparation (longer during the festive season break), excluding shipping times, to ensure quality in your custom order.


2. AGREEMENT BETWEEN USER AND SOVENGA WINES

2.1 The Sovenga Wines website is comprised of various web pages operated by Sovenga Wines . The website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein.

2.2 Your use of the Sovenga Wines website constitutes your agreement to all such terms, conditions, and notices.


3. MODIFICATION OF THESE TERMS OF USE

3.1 Sovenga Wines reserves the right to amend the terms, conditions, and notices under which the website is offered, including but not limited to the charges associated with the use of the Sovenga Wines website (during or after the purchase process).


4. PRICING

4.1 Product prices on this site are subject to change without prior notice and are not intended for quotation purposes. For accurate pricing and availability, please contact our support team at info@sovengawines.co.za
4.2 Any errors or omissions in pricing or quoting must be treated as such.


5. LINKS TO THIRD-PARTY SITES

5.1 The Sovenga Wines website may contain links to other websites (“linked sites”). These linked sites are not under the control of Sovenga Wines, and Sovenga Wines is not responsible for the content of any linked site, including any link contained within a linked site, or any changes or updates to such sites.
5.2 Sovenga Wines is not responsible for webcasting or any other form of transmission received from a linked site.
5.3 These links are provided only as a convenience, and their inclusion does not imply endorsement by Sovenga Wines of the site or any association with its operators.


6. NO UNLAWFUL OR PROHIBITED USE

6.1 By using the Sovenga Wines website, you warrant that you will not use the website for any unlawful or prohibited purpose under these terms, conditions, and notices.
6.2 You may not use the Sovenga Wines website in any way that could damage, disable, overburden, or impair it, or interfere with any other party’s use and enjoyment of the website.
6.3 You may not obtain or attempt to obtain any materials or information through means not intentionally made available through the Sovenga Wines website.


7. USE OF COMMUNICATION SERVICES

7.1 The Sovenga Wines website may contain communication facilities such as bulletin boards, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message services (“Communication Services”). You agree to use these services only to post, send, and receive proper and relevant material.

7.2 When using Communication Services, you agree that you will not:

  • 7.2.1 Defame, abuse, harass, stalk, threaten, or violate the rights of others.

  • 7.2.2 Publish, post, upload, distribute, or disseminate inappropriate, profane, defamatory, obscene, or unlawful content.

  • 7.2.3 Upload files containing software or material protected by intellectual property laws unless you own or control the rights or have received necessary consent.

  • 7.2.4 Upload files containing viruses, corrupted files, or harmful software that may damage another’s computer.

  • 7.2.5 Advertise or offer to sell/buy goods or services unless permitted by the Communication Service.

  • 7.2.6 Conduct or forward surveys, contests, pyramid schemes, or chain letters.

  • 7.2.7 Download files posted by others that you know (or should know) cannot legally be distributed.

  • 7.2.8 Falsify or remove author attributions, legal notices, or proprietary labels.

  • 7.2.9 Restrict or inhibit others from using and enjoying the Communication Services.

  • 7.2.10 Violate any code of conduct or guidelines applicable to Communication Services.

  • 7.2.11 Collect information about others, including email addresses, without consent.

  • 7.2.12 Violate any applicable laws or regulations.

7.3 Sovenga Wines has no obligation to monitor Communication Services but reserves the right to review materials and remove them at its sole discretion.
7.4 Sovenga Wines may terminate your access to Communication Services at any time without notice.
7.5 Sovenga Wines may disclose any information necessary to comply with law, regulation, legal process, or governmental request.
7.6 Exercise caution when sharing personal information in Communication Services. Sovenga Wines disclaims liability for actions resulting from your participation.
7.7 Managers and hosts are not official Sovenga Wines spokespersons, and their views do not necessarily reflect those of Sovenga Wines.
7.8 Materials uploaded may be subject to limitations on usage, reproduction, or dissemination. You are responsible for complying with such restrictions.


8. MATERIALS PROVIDED TO SOVENGA WINES OR POSTED ONLINE

8.1 Sovenga Wines does not claim ownership of materials you provide (including feedback or suggestions) or upload to its website (“Submissions”). However, by submitting material, you grant Sovenga Wines and its affiliates permission to use it in connection with their operations, including rights to copy, distribute, transmit, display, perform, edit, translate, and reformat your Submission, as well as to publish your name in connection with it.
8.2 No compensation will be paid for the use of your Submission. Sovenga Wines is under no obligation to use or post any Submission and may remove it at its sole discretion.
8.3 By submitting, you warrant that you own or control all rights to the Submission, including the right to provide it.


9. LIABILITY DISCLAIMER

9.1 Information, software, products, and services available through the Sovenga Wines website may contain errors or inaccuracies. Updates and improvements are periodically made.
9.2 Sovenga Wines and its suppliers may make changes to the website at any time.
9.3 Advice received via the website should not be relied upon for personal, medical, legal, or financial decisions. Consult a professional for specific advice.
9.4 Sovenga Wines and its suppliers make no guarantees regarding the reliability, suitability, timeliness, or accuracy of the website content.
9.5 All information, software, products, and services are provided “as is” without warranty of any kind. Sovenga Wines and its suppliers disclaim all warranties, including implied warranties of merchantability, fitness for purpose, title, and non-infringement.
9.6 To the fullest extent permitted by law, Sovenga Wines and its suppliers are not liable for any damages, including direct, indirect, punitive, incidental, consequential, or special damages, arising out of the use or inability to use the website.


10. TRADEMARKS

10.1 Company and product names mentioned are trademarks of their respective owners.


11. SEVERABILITYS

11.1 If any provision of these Terms and Conditions is found invalid, void, or unenforceable, the remaining provisions will remain valid and enforceable.


12. NON-DISCLOSURE AND INTELLECTUAL PROPERTY

12.1 These Terms and Conditions are the property of Sovenga Wines. No part may be reproduced, copied, stored, or transmitted by any means without prior written consent from Sovenga Wines.
12.2 Any unlawful reproduction, copying, storage, or transmission will be met with legal action.


13. MINORS

13.1 By using the website, you warrant that you are 18 years of age or older and of full legal capacity.
13.2 If you are under 18 or not legally permitted to enter a binding agreement, you may use the website only with the involvement and supervision of a parent or legal guardian.
13.3 Parents or guardians who supervise and consent to use are bound by these Terms and are liable for actions taken by the minor.


14. PERSONAL INFORMATION

14.1 Sovenga Wines undertakes to process personal information in line with the Protection of Personal Information Act (POPIA).
14.2 By using our website, you consent to Sovenga Wines processing your personal information for the purpose of providing the agreed services or products.